grayed out "backup the certificate and key now you should backup the certificate and key to removable media" option is disabled in manage file encryption certificates(Win7)"
Hi, I am trying to download the certificates from manage file encryption certificates(certmgr.msc) but there "backup the certificate and key now you should backup the certificate and key to removable media" option is disabled. i am not sure weather updates happened or not. Logged in system with domain user and user has admin rights. System in office domain. Operating system: WIN7 Can any one suggest how to enable. Thanks, Santhosh. santhu
December 15th, 2011 11:01am

Hi Santhosh, Please understand the certificates is usually used in domain envorinment. It is not a simply client issue. I suggest posting in Server Forum to get more professional assistance. http://social.technet.microsoft.com/Forums/en-US/winserversecurity/threads Best Regards, NikiNiki Han TechNet Community Support
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December 20th, 2011 3:56am

Hi Niki, But i observed that on other machines the option is not grayed out and these machines are in same domain network. Any way i was posted this in http://social.technet.microsoft.com/Forums/en-US/winserversecurity/threads. Thanks Santhoshsanthu
December 20th, 2011 7:43am

Not sure if this applies to your situation, but if you did not mark the certificate as exportable when it was originally installed, then the option will definitely be greyed out when you are trying to export that particular certificate later. The certificate import wizard whas an option for this : "Mark this key as exportable. This will allow you to back up or transport your keys at a later time." If this option was not checked at install time then that might explain why some are exportale and this one is not... HTH kumarsant wrote: > > >Hi Niki, > >But i observed that on other machines the option is not grayed out and these machines are in same domain network. > >Any way i was posted this in http://social.technet.microsoft.com/Forums/en-US/winserversecurity/threads. > >Thanks > >Santhosh >santhu Hay
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December 20th, 2011 11:42am

i am not able to understand what you saying. Could you explain clearly. Thankssanthu
December 20th, 2011 2:36pm

Hi All, Thanks for the reply. We are unable to back up certificates even I am loggin in to the Local Admin account. The options are grayed out. Is their is any group policy or any other tweak to enable the back up option.
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December 21st, 2011 9:47am

Hi, I notice the post in Server Forum is ongoing. Based on the current situation, I will go ahead to close the current post. Please focus on the following one. http://social.technet.microsoft.com/Forums/en-US/winserversecurity/thread/f484e438-e277-4d86-9669-e515d00190e1/#f484e438-e277-4d86-9669-e515d00190e1 Best Regards, Niki Niki Han TechNet Community Support
December 27th, 2011 3:18am

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